The implementation of change is a daunting process for any organisation, even if the change is anticipated. Likewise, change enforcement does not always run smoothly, and the impact is not always as positive as intended. Consequently, competent managers are needed to govern the application of changes within organisations, thus they need to be skilful, perceptive, and must possess exceptional people skills.
A loan shark is someone who lends money, they rarely give any paperwork and if
repayments are missed they often use violence and intimidation to get their money back.
Faced with this problem would you or your staff know what to do? A national, dedicated
team is cracking down on loan sharks and we’d like to tell you more.
The free training will give you more in-depth information about the project background,
key things to look out for as a frontline worker, the relevance of loan sharks for your
organisation and a better understanding of information and intelligence. We will also show
you the impact that loan sharks have on victims and communities which will be your client
group. Loan sharks also impact upon crime and disorder.
This training will benefit staff who have an involvement with households' finances to
raise awareness of how the symptoms of financial distress may present themselves
and give an overview of key resources available to your client group. This training is
aimed at Advice, arrears collection teams, customer service staff,
social workers, community safety staff, and anyone who is involved in providing a
front facing service with customers.
Following on from the success of the first Allyship workshop held on Monday 2nd November 2020, we will be holding a repeat of this workshop for all those who were not able to attend and for those who would like to find out more about becoming an Ally.
This is a workshop for those who want to understanding more about some of the challenges that our Black African and Caribbean colleagues face on a day to day basis. Our aim is to educate, share experiences and provide you with tools and techniques to challenge unacceptable behaviour.
Steven Talbot (Steven Talbot Consultancy) a new dynamic, charismatic and inspirational name to the organisation’s workplace development offer with an entertaining but pivotal 90 minutes to introduce delegates to some of the techniques that can stop issues from escalating and allow them to respond and react in an assertive manner – this is not your normal ‘run-of-the-mill’ aggression workshop!.