Instructor Lead Learning


This is where you can see all of our Instructor Led courses.  These are workshop sessions where you can come and learn in a classroom environment with a knowledgeable and experienced trainer to guide you through the course.

Please scroll through the list of Instructor led sessions we have on offer.  The courses are split between ‘Core’ and ‘Transitional’.  The Core sessions are essential skills employees should know/have and Transitional sessions are additional skills that employees may benefit from personally and professionally.

Once you find a session you would like to attend, please click on the title of that session and enroll yourself onto the course.  It will then take you through to the course details.  It will also show all the upcoming workshop sessions that we have available for you to book onto.  You will be able to sign up to that even by clicking the 'sign-up' button.  If there are no available upcoming dates, there is a ‘declare interest’ button for you to show interest in the course.

Once you have booked onto the course, you should receive an email (usually in your junk) to confirm your place on the course, or this will also show in your ‘My Bookings’ under ‘My Learning’ on the links at the top of the page.  If you do not receive either of these please get in contact with the Workforce Development Team where we can assist you.

If you need to return to the course at any time or would like to review what you have completed, please click on ‘My Learning’ then ‘Record of Learning’ at the top of the page.  This will show you all courses you are enrolled on and completed courses with completion dates for your information.

If you have any questions or need any assistance with booking onto the courses.  Please email the Workforce Development team at learningmatters@birmingham.gov.uk

DBS Countersigning and Carrying out a Criminal Record Check Workshop

This workshop is specifically for employees in People Services where participants will learn about DBS ID checking routes, how to perform DBS identity checks in line with DBS guidance, understand DBS eligibility, recognise the practical steps of applying for a criminal record certificate and learn about the DBS update service.

Managing Conflict and Challenging Conversations

The aim of this workshop is to equip BCC employees with the ability to deal appropriately with challenging conversations in the work place.


Finding Connection - A Collaborative Approach

The aim of this workshop is to equip BCC employees with the skills to work collaboratively with others in the workplace.

Growing Through Change

This facilitated workshop, delivered virtually via MS Teams, will support any employee who is going through change. 

It aims to provide some time and space for reflection on your experiences, explains why change can feel challenging and aims to build your resilience and ability to embrace and grow through change. 

Corporate Induction Workshop

The BCC corporate induction is made up of 5 parts. This is Part 4, a virtual Instructor led workshop which is a must for any new starter and which compliments the other 4 parts. 

Value and Protect Your Information

One of the Council’s behavioural values is ‘Value our Information’ and this practical workshop will help anyone who handles information and needs to share and protect it. It covers how to keep information safe when you’re working away from the office, as well as the consequences of not protecting data and systems.


Effective Factual Recording

Effective factual record keeping is an important aspect of our role, and it is a fundamental part of how we interact with colleagues and service users. Well-kept data can protect you in instances where the legal defence of your actions is required and also support you if you need to use data to secure legal convictions. Documentation also ensures a matter of professionalisation and proof of the improvement of practices. This course highlights the importance of records and how easily they can be attacked or discredited.


You, Your Resilience and Your Work

In an ever-changing workplace leaders, managers, teams and individuals face new and ever increasingly difficult challenges. ‘Stress’, ‘pressure’, ’failure’ and ‘setbacks’ at work frequently have a significant impact on future success and well-being.